Background

As care for patients with chronic and complex conditions has shifted to the outpatient setting, many health systems have started offering clinically-integrated specialty pharmacy services. This approach embeds pharmacists and pharmacy liaisons directly into outpatient clinics alongside other care team members to provide high-touch, personalized support to patients. Studies have found clinically-integrated health system specialty pharmacies to improve patient adherence, medication affordability, and clinical outcomes. Understanding the benefits for patients, the question of what benefits providers receive from this approach arises.

Objectives

To assess overall provider satisfaction pre-implementation and post-implementation of a clinically-integrated health system specialty pharmacy.

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