Orlando, FL, March 17, 2020 –Therigy®, the trusted partner for specialty pharmacy therapy management software and services, announced today the launch of a new mobile-enabled assessment: Patient Satisfaction Survey through its flagship software platform, TherigySTM™. The Patient Satisfaction Survey is available to all TherigySTM subscribers and provides a tool to measure pharmacy performance and achieve industry quality standards via a mobile device to patients.
The Patient Satisfaction Survey includes eight questions completed by the patient using a mobile device. The questions pertain to pharmacy service areas including education and counseling on the patient’s prescribed medication, medical condition or problems; quality of services; timeliness of services; and engagement with staff. The survey is customizable and distributed based on the pharmacy’s protocol for patient outreach. A dedicated dashboard and reports are available in Therigy’s robust reporting tool, TherigyInsights, for the pharmacy to monitor results of the Patient Satisfaction Survey and analyze trends by patient response, advocacy score, and satisfaction.
“Therigy’s mission is to enable pharmacies to provide the highest care for patients every day,” states Joe Morse, President, Therigy. “With Therigy’s new Patient Satisfaction Survey, pharmacies are able to better measure their patient care and achieve higher quality standards.”
For more information on Therigy’s mobile-enabled patient assessments within TherigySTM or to get started, please visit our Patient Messaging page.
Therigy, LLC, an affiliate of CPS Solutions, LLC, provides patient-focused specialty therapy management software and services. Therigy equips pharmacy stakeholders with the tools to standardize and scale patient management programs—with a depth and consistency of clinical care not possible before—helping them to grow their patient population, deliver value-based outcomes, gain insights into evolving patient needs, and predict therapy trends.