The Pharmacist’s Role in Driving Clinical Outcomes

All Posts

The Pharmacist’s Role in Driving Clinical Outcomes

Young Female Pharmacist Talking to a Customer at the Counter Pleasantly.In the era of value-based healthcare, pharmacists play a key role that results in better clinical outcomes. By collaborating with other care providers, pharmacists positively impact medication management, medication reconciliation, preventive care and patient education.

Conservative estimates of medication errors and adverse drug events in ambulatory care found an annual rate of more than half a million adverse drug events, with an annual cost of almost $900 million. Team-based care that includes a clinical pharmacist can help prevent adverse drug events, help improve medication adherence and result in increased HCAHPS scores. In addition, pharmacists involved in the discharge process have shown up to a 52% reduction in hospital readmissions.

Impact of Pharmacists on Patient Care

When pharmacists are free to take on clinical roles, they enhance efficiency and patient care by:

  • Providing critical input on medication use and dosing

  • Educating patients on medications and the importance of adherence

  • Consulting with other care team members regarding medication issues

  • Reviewing and providing assistance with patients on multiple medications

Hospitals without clinical pharmacists engaged in clinical care may be at risk for lower patient outcomes.

Engaging Telepharmacy to Free Pharmacists for Clinical Roles

CPS Telepharmacy pharmacists are available 24/7, allowing the hospital pharmacy team to focus efficiently on the daily responsibilities of providing quality patient care and driving better patient outcomes.

CPS Telepharmacy pharmacists operate as a true extension of the hospital or health system pharmacy, adhering to the facility’s policies, procedures and values. With around-the-clock licensed pharmacists supporting the enterprise, you can reach your operational goals of improved care, lower readmissions and increased patient satisfaction.

Last year, CPS Telepharmacy performed over 150,000 meaningful interventions while reviewing 2.6 million orders. These interventions help prevent adverse drug events and medication errors that can lead to hospital readmissions. CPS Telepharmacy can also assist with antibiotic and opioid stewardship programs.

CPS Telepharmacy has a clinical care team that can help with admission medication reconciliation, discharge medication reconciliation, discharge counseling and post-discharge follow-up. Medication Therapy Management (MTM) and Comprehensive Medication Management (CMM) solutions are available as well.

The CPS Telepharmacy Solutions Suite

CPS offers a robust telepharmacy solution suite that integrates seamlessly with hospital and health system care management processes along the patient’s individual continuum of care. CPS Telepharmacy’s solutions are customized for the hospital and include:

  • Remote order entry and verification/staff augmentation

  • Admission medication reconciliation

  • Discharge medication reconciliation

  • Discharge counseling

  • Patient education videos and exams

  • Post-discharge follow-up

  • Medication therapy management (MTM)

  • Comprehensive medication management (CMM)

  • Opioid stewardship

  • Antimicrobial stewardship

CPS Telepharmacy can help a facility meet regulations and measures set forth by The Joint Commission, CMS, HIPAA, and DNV.

For more information on how CPS Telepharmacy can help your enterprise improve patient outcomes by freeing pharmacists to participate in patient care, visit: 


CPS Telepharmacy  


Submit your contact information below to receive insights from our team of pharmacy solutions experts.