5x Specialty Rx Capture Rate in 1 Year

How Memorial Healthcare Owosso accelerated HSSP growth with the right support.

August 2024

From accessing limited distribution drugs (LDDs) and payor networks to implementing accreditation and credentialing requirements, many hospitals do not have the expertise in house to build and accelerate a health-system specialty pharmacy (HSSP).

That's why Memorial Healthcare sought an HSSP expert.

“We knew right when we first met the CPS team that they were a true partner, not a vendor, who shared our values—that was incredibly important for us,” says Tom Kurtz, PhD, COO of Memorial Healthcare Owosso. 

Together, CPS helped accelerate the HSSP’s results with exponential growth in the first few years, continuing that strong trajectory well into the future: 

• 98.4% patient satisfaction rating

• $2.5M financial assistance

• 68% increase in script volume

Read the full case study to get the story behind these results—and more.