Pikeville Medical Center has delivered quality care to Kentucky residents for nearly a century. The hospital is working to become one of the nation’s leading healthcare systems by leveraging technology, innovation, service, and vision. When Pikeville decided to revamp its pharmacy operations, they turned to CPS.
CPS worked alongside Pikeville stakeholders in implementing a coordinated plan to improve retail pharmacy operations and build a new specialty pharmacy program. Through this partnership, CPS oversaw the design and build of a new pharmacy and refined their operational workflows to maximize pharmacy performance. These enhancements delivered impressive results and ultimately improved the patient experience. As stated by Kandi Justice, Chief Operating Officer of Pikeville Medical Center, “CPS' expertise, guidance, support, skills, and turnkey solutions have been absolutely critical to our success. We have accomplished so much.
To learn more about the impressive results CPS and Pikeville were able to achieve through this partnership, download the full case study below.