Background
- The relationship between clinical pharmacists and pharmacy liaisons is paramount in enabling health system specialty pharmacy services to provide patients high touch care.
- Trellis Rx, a technology enabled specialty pharmacy services provider, has developed a system that empowers pharmacy liaisons to serve in a more active role in patient care.
- Pharmacy liaisons working onsite at health systems collect safety and efficacy related data using a standard questionnaire in Arbor®, Trellis Rx’s proprietary specialty pharmacy technology platform. This triggers protocol driven interventions, which are reviewed and completed by the pharmacy liaison’s onsite pharmacist counterpart.
- Expanding the role of the pharmacy liaison provides the pharmacist with additional support which improves patient outcomes long term.
Objectives
The primary goal of this study was to quantify and assess the number and types of interventions triggered as a result of data collected by pharmacy liaisons using a standard questionnaire in Arbor during monthly patient touchpoints and then reviewed and completed by their pharmacist counterpart to improve patient outcomes.
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